Referral Specialist 1
5900 East Ben White Boulevard Austin, TX 78741
Full time Healthcare Customer Service Representative openings in Austin, TX area with a major healthcare company! Starting ASAP! Apply now to Damian Sroka for consideration!
PAY RATE: $15 per hour (with possible increase in 90 days)
HOURS: Full Time Monday through Friday. 8 Hour shift between 6 am to 5: 30 pm CST.
- Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations.
- Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed.
- Verify eligibility and benefits
- Answer phone queues and process faxes within established standards
- Data enters authorizations into the system.
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’ s time.
Ability to accurately document and record customer/client information. Previous experience with computer applications, such as Microsoft Word and PowerPoint.
- High school diploma or GED preferred. 2-4 years customer service related experience required.
- Medical Terminology with 2 years of experience
Apply now to Damian Sroka for consideration!
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