Referral Specialist 1

Austin, TX 78741

Posted: 04/23/2019 Category: Healthcare Job Number: 27320

Full time Healthcare Customer Service Representative openings in Austin, TX area with a major healthcare company! Starting ASAP! Apply now to Damian Sroka for consideration!

PAY RATE: $15 per hour (with possible increase in 90 days)

HOURS: Full Time Monday through Friday. 8 Hour shift between 6 am to 5: 30  pm CST.

Position Responsibilities:
  • Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations.
  • Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed.
  • Verify eligibility and benefits
  • Answer phone queues and process faxes within established standards
  • Data enters authorizations into the system.

Required:

  • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’ s time.

  • Ability to accurately document and record customer/client information. Previous experience with computer applications, such as Microsoft Word and PowerPoint.

Education/Experience:
  • High school diploma or GED preferred. 2-4 years customer service related experience required.
  • Medical Terminology with 2 years of experience

 

Apply now to Damian Sroka for consideration!

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