Remote Care Manager (Must live near Phoenix, AZ)

Phoenix, AZ | Fully Remote

Posted: 05/29/2024 Category: Healthcare Job Number: SHlaing50000000

Job Description

Job Title: Remote Care Manager

Pay: $18.34 an hr | Bi-weekly

Job Type:

  • Remote in Phoenix, AZ
  • *Will need to be onsite first day to pick up equipment, training will be virtual

Shift Options:

  • Monday to Friday 8am to 5pm. Training will be 8am to 5pm for 3 weeks

Remote Care Manager Overview:

  • Utilizes critical thinking and judgment to collaborate and inform the case management/concurrent review process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management/concurrent review tools and resources.

  • Will assist with discharge plans, and outreach to members, assist with HH/DME issues.

  • Enhancement of Medical Appropriateness and Quality of Care:- Using holistic approach consults with utilization management clinicians, hospital discharge planning staff, supervisors, and/or other health programs to overcome barriers to meeting goals and objectives;

  • Coordinates care with providers as a part of comprehensive and proactive discharge planning.

  • Identifies and escalates quality of care issues through established channels.

  • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs.

  • Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.

  • Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.

  • Helps member actively and knowledgably participate with their provider in healthcare decision-making.

Remote Care Manager Qualifications:

  • Case management and discharge planning experience
  • call center experience
  • Preferred strong customer service skills
  • Strong problem-solving and analytical skills
  • Possess strong computer navigation skills
  • Comfortable with regular feedback and development
  • Works well in a team environment
  • Must have basic medical terminology experience

Remote Care Manager Benefits:

  • Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

How to Apply:

If you are interested in this position, please apply OR submit your resume to:

Saw Hlaing | | 412-790-5425

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