Remote Field Care Manager - LTC {175603}
Job Description
A-Line Staffing is now hiring a “LTSS Service Care Manager in North Carolina”, please contact Staffing Manager, Tiona Scroggins @ tscroggins@alinestaffing.com
Job Code: 175603
Position: LTSS Service Care Manager
Location: Remote to North Carolina with required field work
Pay Rate: $40.26/hour - Weekly pay, W-2
Travel: Approximately 80% travel
Mileage Reimbursement: $0.725 per mile
Assignment Duration: 6 months
Employment Type: Temp-to-perm opportunity, with the possibility to extend or convert
Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM EST
Work Arrangement: Remote administrative work 1 to 2 days per week with in-person field visits 3 to 4 days per week
Field Coverage: Candidates must be comfortable traveling up to a 2.5-hour one-way radius from their home residence for face-to-face member visits. Mileage and lodging are reimbursed.
Position Overview:
The LTSS Service Care Manager will manage a caseload of healthcare members with Long-Term Support and Services (LTSS) needs. This member-facing position combines remote administrative work with extensive field work and requires regular face-to-face member visits, assessments, care coordination, service monitoring, and communication with members, caregivers, providers, physicians, discharge planners, and other healthcare professionals.
Key Responsibilities:
- Manage a caseload of healthcare members with LTSS needs
- Conduct monthly and quarterly member contact
- Complete member assessments with members, caregivers, or providers to obtain information regarding client status, support systems, and service needs for care plan development
- Document member assessments and notes
- Monitor delivery of services through in-person visits and telephonic contact
- Follow up with members, caregivers, and providers
- Authorize and coordinate referrals for services
- Ensure provider services are delivered without gaps
- Identify functional deficiencies in plans of care
- Assist in coordinating the development of informal or voluntary services for integration into the member care plan
- Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plans
- Coordinate acute care and long-term care services
- Assist members with filing and resolving complaints and appeals
- Conduct face-to-face member visits in the field
- Complete approximately 1 to 4 field visits per day depending on location and drive time
- Complete administrative responsibilities remotely
- Participate in virtual team meetings with cameras on
- Attend an in-person team meeting or training session approximately once per quarter
Required Qualifications:
- RN and/or LCSW/LCSW-A/BSN/ADN licensure or qualification as applicable
- Valid driver's license
- 2+ years of physical health care management experience
- Willingness to perform extensive field work
- Willingness to travel for face-to-face member visits
- Ability to drive up to a 2.5-hour one-way radius from home residence when required
- Ability to work a Monday through Friday, 8:00 AM to 5:00 PM EST schedule
- Ability to work remotely and conduct administrative duties independently
- Ability to conduct in-person member visits
- Ability to complete member assessments
- Ability to coordinate healthcare and long-term care services
- Ability to communicate effectively with members, caregivers, providers, physicians, and other healthcare professionals
Preferred Qualifications:
- 4 to 6+ years of physical health care management experience preferred
- Hospital case management experience preferred
- Home health experience preferred
- Discharge planning experience preferred
- Long-term care experience preferred
- Licensed Clinical Social Worker experience preferred
- Registered Nurse experience preferred
Training Requirements:
- Training schedule is Monday through Friday, 8:00 AM to 5:00 PM EST
- Training and learning journey is approximately 3.5 weeks
- Camera must remain on during training
- Candidates must be available for the entire training period
- No time off is permitted during the 3.5-week training period
- Candidates must understand that they cannot miss training
Field Work and Travel Requirements:
- This is a member-facing field position
- Approximately 80% of the role involves travel
- In-person visits are generally scheduled 3 to 4 days per week
- Remote administrative work is generally scheduled 1 to 2 days per week
- Field workload may range from 1 to 4 visits per day
- Longer drive times may result in only 1 member visit being completed that day
- Face-to-face member visits may require travel up to 2.5 hours one way from the candidate's home residence
- Mileage is reimbursed at $0.725 per mile
- Lodging is reimbursed when needed
- Candidates must have a valid driver's license and be comfortable with the required drive time
Worksite Requirements:
- The role is primarily remote with required field work
- Once per quarter, the candidate will be asked to attend an in-person team meeting or training session
- Virtual team meetings require cameras to be on
- Available office locations include Raleigh and Charlotte for applicable quarterly meetings or training
Role Considerations:
- This position requires significant independent field work and travel
- The role involves direct interaction with healthcare members
- Candidates should be comfortable conducting assessments in members' homes or other appropriate settings
- The position requires regular communication with members, caregivers, providers, physicians, and healthcare partners
- Candidates should be prepared for variable daily field travel depending on member locations
- Mileage and lodging, when needed, are reimbursed according to the stated reimbursement policy
- The position requires completion of the full 3.5-week training period without time off
- The role offers the possibility of assignment extension or conversion to permanent employment based on business needs
Benefits:
- Benefits are available to full-time employees after 90 days of employment.
- A 401(k) with company match is available after 1 year of service.
INDKS