Remote Healthcare Benefits Advisor (Bilingual Preferred)

A-Line Staffing is currently seeking an experienced Remote Healthcare Benefits Advisor. If you think you’re a GREAT candidate and would like to be considered for immediate consideration, call/text Day Green at 1+469-840-5624 or email at dgreen@alinestaffing.com.

Remote Healthcare Benefits Advisor Job Description:

Join our team as a Healthcare Benefits Advisor, where you’ll play a vital role in helping members understand and manage their healthcare and pension plans. You'll provide empathetic, high-quality support through phone, email, and chat. Starting with one client account, you'll have the opportunity to be cross-trained to support additional clients over time. This is a remote position with real impact — guiding people through some of life’s most important decisions.

Remote Healthcare Benefits Advisor Schedule & Location:

• Monday–Friday only (no weekends)

• 40 hours/week during peak season (with potential overtime)

• 32–40 hours/week during off-peak season, based on client needs

• Shift availability: Must be flexible between 7:00 AM – 10:00 PM

• Location: Remote, but must live within 1 hour of Richardson, TX

  • In-office visit required on Day 1 for equipment pickup

  • Occasional in-person meetings or special projects may be required

Remote Healthcare Benefits Advisor Salary/Wage:

• Regular Pay: $17.00/hour

• Bilingual Pay: $17.75/hour (Spanish or French)

Bilingual candidates: Please list your language proficiency at the top of your resume to qualify for the higher rate.

Remote Healthcare Benefits Advisor Duties:

• Guide members through benefits enrollment and plan updates
• Deliver support via phone, email, and webchat
• Focus on quality service rather than speed metrics
• Handle sensitive or complex benefit inquiries with empathy and clarity
• Clearly explain plan documents and procedures
• Follow HIPAA and data privacy protocols in all interactions

Remote Healthcare Benefits Advisor Required Qualifications:

• High school diploma or GED
• Strong communication and customer service skills
• Basic computer proficiency
• Adaptable communication style for different personalities
• Call center or customer service experience is a plus, but not required — we’ll train the right person!

Remote Healthcare Benefits Advisor Education:

• High school diploma or GED required

If you think you’re a GREAT candidate and would like to be considered for immediate consideration, call/text Day Green at 1+469-840-5624 or email at dgreen@alinestaffing.com.

@ALINE3