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Title: Platform Administrator

Location: Work from Home

Note: This is a W2 contract role – C2C, 1099, & 3 ^rd party candidates WILL NOT be considered

Under direct supervision, The Platform Administrator will design, code, configure, test, debug, deploy, document, and maintain programs using a variety of software development toolkits, programming languages, testing/verification applications, and other tools, while adhering to specific development best practices and quality standards. They will assist in gathering business requirements and translating that information into detailed technical specifications from which programs will be written or configured, as well as validating that the proposed applications align with the architectural design and with the business needs. They will assist process leadership for work groups and product/service delivery strategy and work plans. Other responsibilities may include assisting with troubleshooting and issue analysis, as well as coding, testing, and implementing software enhancements and/or applying patches.

Position Duties:

• Under direct supervision, assist in analyzing and compiling the customer’s business requirements
• Work with more senior team members in researching and preparing program specifications and then with design and development, including coding/configuring, testing, debugging, and documenting and implementation of those requirements into customer-focused programming solutions that adhere to the development policies and standards, and align with the Information Services architectural design and customer’s business needs
• Assist with coding, testing, and implementation of software enhancements and/or applying patches and other maintenance of existing applications, and help with the preparation of the appropriate documentation to record modifications
• Make opportunities to expand skills by learning from more experienced Application Development Analysts
• Gain knowledge from team members on how to drive risk assessment by developing, implementing, and evaluating system design strategies, specifications, and models
• Provide process leadership for work groups, help in product/service delivery strategy and work plans, and understand and own the resolution for product implementation and/or functionality issues to provide troubleshooting support

Position Qualifications:

• 2-4 years of experience working with Salesforce Sales & Marketing Cloud
• Experience supporting marketing campaigns, CRM operations, or marketing automation tools
• An understanding of CRM data structures and campaign workflows
• Experience supporting decentralized or multi-team marketing environments preferred
• Familiarity with healthcare, nonprofit, or regulated industries preferred
• A minimum of a Bachelor’s Degree in Computer Science or other related field; Salesforce Administrator or Salesforce Marketing Cloud Certifications preferred

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