Title: Supplier Administrator

Pay Rate: $22.07/hr

Location: Charlotte, NC

Schedule: Mon – Fri, 8:00AM – 5:00PM EST

Job Responsibilities for the Supplier Administrator include, but are not limited to;

• Creating and maintaining supplier profiles and supplier master database information in Oracle
• Processing tickets in ServiceNow ticket managing application, handling New Supplier Request order entry and internal requests
• Processing, receiving, and distributing incoming email requests
• Completing weekly and monthly reports to assist other departments and customers, including generating backlog reports to AP teams
• Validating and auditing supplier bank account information, and assisting suppliers with Supplier Portal requests and related support tasks
• Providing excellent customer service to our customers – measured via feedback or surveys – while adhering to Supplier Administration policies & procedures (on file in the department)

Job Requirements:

• Experience processing tickets/cases in a high-volume environment, with an expected daily output, directed by supervisor(s)
• Proficient computer skills, data entry/database/CRM system experience, and previous experience within a finance or procurement department
• Excellent verbal and written communication skills to interface with AP staff, vendors, Finance Department staff, and other staff at business units in the US, UK, and Canada
• Strong detail-orientation, organization, accuracy, and desire to take care of our customers in a friendly, professional, and timely manner
• Ability to handle sensitive data, ensuring all protocols are adhered to, to protect the company and our customers
• Ability to prioritize and carry out multiple tasks concurrently
• Ability to deal with pressure related to meeting deadlines
• Ability to work in a team and as well as an individual contributor
• Previous accounts payable experience within a large, multistate company preferred
• A minimum of a High School Diploma or GED required

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