Supplier Administrator
3540 Toringdon Way Charlotte, NC 48277 US
Job Description
Pay Rate: $22.07/hr
Location: Charlotte, NC
Schedule: Mon – Fri, 8:00AM – 5:00PM EST
Job Responsibilities for the Supplier Administrator include, but are not limited to;
- Creating and maintaining supplier profiles and supplier master database information in Oracle
- Processing tickets in ServiceNow ticket managing application, handling New Supplier Request order entry and internal requests
- Processing, receiving, and distributing incoming email requests
- Completing weekly and monthly reports to assist other departments and customers, including generating backlog reports to AP teams
- Validating and auditing supplier bank account information, and assisting suppliers with Supplier Portal requests and related support tasks
- Providing excellent customer service to our customers – measured via feedback or surveys – while adhering to Supplier Administration policies & procedures (on file in the department)
- Experience processing tickets/cases in a high-volume environment, with an expected daily output, directed by supervisor(s)
- Proficient computer skills, data entry/database/CRM system experience, and previous experience within a finance or procurement department
- Excellent verbal and written communication skills to interface with AP staff, vendors, Finance Department staff, and other staff at business units in the US, UK, and Canada
- Strong detail-orientation, organization, accuracy, and desire to take care of our customers in a friendly, professional, and timely manner
- Ability to handle sensitive data, ensuring all protocols are adhered to, to protect the company and our customers
- Ability to prioritize and carry out multiple tasks concurrently
- Ability to deal with pressure related to meeting deadlines
- Ability to work in a team and as well as an individual contributor
- Previous accounts payable experience within a large, multistate company preferred
- A minimum of a High School Diploma or GED required