Telehealth Nurse
Job Description
Remote Oncology/Hematology Registered Nurse – Telephonic Triage
Position Overview
We are seeking an experienced Remote Oncology/Hematology Registered Nurse to provide telephonic triage, patient support, care coordination, and education throughout the cancer care continuum.
The RN will assess patient needs, identify high-risk conditions, coordinate with multidisciplinary care teams, provide symptom-management guidance, and ensure timely access to appropriate care and resources. This position requires strong oncology knowledge, clinical judgment, communication skills, and the ability to work independently in a remote environment.
Key Responsibilities
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Serve as a consistent point of contact for patients and caregivers throughout the cancer care continuum.
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Conduct telephonic assessments and determine the appropriate level of care.
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Provide education regarding symptoms, medication side effects, treatment plans, and self-management.
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Coordinate care with physicians, nurses, and other members of the multidisciplinary healthcare team.
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Identify clinical, financial, logistical, and psychosocial barriers to care and connect patients with appropriate resources.
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Facilitate outpatient and/or telehealth visits when symptoms can be appropriately managed in those settings.
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Recognize changes in patient condition and appropriately escalate concerns.
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Accurately document assessments, interventions, communications, and care coordination activities in the EHR.
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Utilize multiple technology, communication, and reporting platforms to support efficient remote patient care.
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Maintain compliance with applicable nursing standards, organizational policies, and state scope-of-practice requirements.
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Participate in quality initiatives and ongoing professional development.
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Provide compassionate, patient-centered support while maintaining confidentiality and professionalism.
Required Qualifications
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Active and unrestricted Registered Nurse (RN) license in Texas or another compact/multistate state.
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Minimum 3 years of clinical nursing experience.
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At least 2 recent years of dedicated oncology experience, specifically in a Heme/Onc clinic, outpatient oncology practice, or hospital oncology unit.
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Strong oncology assessment, symptom-management, and clinical triage skills.
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Excellent verbal and written communication skills.
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Strong critical-thinking and problem-solving abilities.
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Experience with electronic health records and telecommunication technology.
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Ability to work independently and effectively manage time in a remote environment.
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Strong organization and ability to manage multiple priorities in a fast-paced setting.
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Ability to work Monday–Friday, 7:00 AM–4:00 PM Central Time.
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Must reside within the Greater Houston area and be able to travel to The Woodlands, TX for required onsite training and meetings.
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Reliable internet connection and a private, HIPAA-compliant workspace at home.
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OCN certification or willingness to obtain certification within one year.
Preferred Qualifications
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Bachelor of Science in Nursing (BSN).
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Previous experience with telephonic triage.
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Previous remote nursing or telehealth experience.
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Experience coordinating care for oncology/hematology patients.
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Oncology Certified Nurse (OCN) certification.
Required Skills
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Clinical assessment and critical thinking
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Oncology symptom management
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Patient prioritization and telephonic triage
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Patient education
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Care coordination
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Strong verbal and written communication
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Accurate EMR/EHR documentation
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Time management and organization
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Independent remote work
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Microsoft Office proficiency
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EMR system proficiency
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Ability to manage multiple priorities
Compensation & Assignment Perks
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$39/hour
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Fully remote work-from-home position
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Company-provided equipment
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In-person and ongoing virtual training and support