A-Line is now hiring a Telephone Operator in Plano, TX 75093. The Telephone Operator would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Telephone Operator position, please apply here or contact Mia Garrett at Mgarrett@alinestaffing.com  or 586-422-1209.

Telephone Operator Compensation

• Hourly Pay Rate: $18-$19/hour
• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Telephone Operator Highlights

• Shift Notes: 40 Hours Per Week
  • Monday – Friday from 8:00 –4:30 p.m.

Telephone Operator Responsibilities

• Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
• Takes and relays messages in an accurate and timely manner.
• Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
• Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
• Provides a pleasant and helpful phone contact for callers.
• Responsible for opening and closing the switchboard.
• Responsible for the in-house paging system.
• Performs clerical duties as assigned to maintain workflow in the department.
• Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or
• paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office
• Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
• Work is performed in an office environment. Involves high levels of contact with patients and public.

Telephone Operator Requirements

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical setting

If you think this Telephone Operator role is a good fit for you, feel free to call, e-mail, or apply to this posting!

Mia Garrett – Recruiting Assistant Mgarrett@alinestaffing.com or 586-422-1209